WAPIdesk

The Ultimate AI WhatsApp Receptionist, Live Chat & Omnichannel SaaS Platform.

WAPIdesk is a pro-grade multi-tenant SaaS application built on the modern Laravel 10 framework. It empowers business owners, agencies, clinics, e-commerce stores, and service providers to deploy autonomous 24/7 AI Receptionists across WhatsApp and embedded web widgets.

With a multi-LLM AI architecture (OpenAI GPT-4o, Google Gemini 1.5, Groq Llama 3), dual WhatsApp connectivity (Meta Cloud API & UltraMsg QR-Gateway), automated appointment scheduling, in-chat payments (17+ payment gateways), document RAG training (PDF/Word/TXT), embeddable web chat widgets, product catalogs, dynamic WhatsApp forms, click-to-ads attribution, and mass broadcast campaigns, WAPIdesk is designed to deliver immediate return on investment for SaaS platform owners.

Core Features & CodeCanyon Standout Highlights

System Requirements

WAPIdesk is designed to run efficiently on standard shared hosting servers (cPanel/Plesk) as well as VPS and Cloud instances (Ubuntu/Nginx/Apache).

Folder Structure

Upon extracting the package zip, you will find the following organized directory layout:

Application Package Layout

WAPIdesk-v2.0/
├── assets/                 # Shared public asset files (CSS, JS, Logos, Uploads)
├── main/                   # Core Laravel 10 application source files
│   ├── app/                # Controllers, Models, Services, Jobs, Mailables
│   ├── bootstrap/          # Framework bootstrap files
│   ├── config/             # Configuration files (database, app, cors, etc.)
│   ├── database/           # Migrations, Seeders, SQL exports (install.sql / database.sql)
│   ├── public/             # Entry directory assets
│   ├── resources/          # Blade views (Admin, Tenant, Frontend)
│   ├── routes/             # Web, Admin, Tenant, API, Channels routes
│   ├── storage/            # Application logs, caches, sessions
│   └── .env                # Environment configuration file
├── Documentation/          # Official HTML Documentation (This guide)
├── database.sql            # Ready-to-import complete database export
├── index.php               # Root entry file for shared hosting
└── .htaccess               # Apache web server routing rules
                

How To Install

Follow these step-by-step instructions to deploy WAPIdesk on shared hosting (cPanel) or a VPS server:

APP_NAME=WAPIdesk
APP_ENV=production
APP_URL=https://your-domain.com

DB_CONNECTION=mysql
DB_HOST=127.0.0.1
DB_PORT=3306
DB_DATABASE=your_database_name
DB_USERNAME=your_database_user
DB_PASSWORD=your_database_password
                    

Cron Job Setup

WAPIdesk relies on automated background processes for critical features such as scheduled WhatsApp reminders, mass broadcast dispatches, queue job processing, and system maintenance.

/usr/local/bin/php /home/username/public_html/main/artisan schedule:run >> /dev/null 2>&1

cd "/home/username/public_html/main" && php artisan schedule:run >> /dev/null 2>&1

cd "/home/username/public_html/main" && php artisan queue:work --stop-when-empty >> /dev/null 2>&1

Super Admin SaaS Monetization & Revenue Engine

As the platform owner (Super Admin), WAPIdesk gives you total control over how you monetize your SaaS business:

Plans & Subscription Feature Flags

Super Admins can define custom SaaS plans from the administrative dashboard:

SaaS Subscription Plans Dashboard

• Trial Days: Set default free trial durations for new business registrations.
• Manual Offline Payment Approval: Review and approve offline bank wire receipts submitted by tenants for plan upgrades.
• Custom Pricing & Currencies: Define plan pricing in your preferred site currency.

Coupon & Promo Code Discount Engine

Super Admins can launch marketing campaigns and incentivize plan upgrades using the built-in Coupon Code system:

Coupon Codes Management

• Discount Types: Support for both Percentage discounts (e.g. 20% OFF) and Fixed Amount discounts (e.g. $50 OFF).
• Usage & Expiration Rules: Set max usage limits per coupon code and expiration dates for promo campaigns.

17+ Global Payment Gateways Engine

WAPIdesk features the most comprehensive payment gateway suite on CodeCanyon, allowing admins and tenants to collect payments globally:

Super Admin Command Center

The Super Admin Dashboard provides a bird's-eye view of your SaaS platform health, subscriber metrics, subscription revenue, and system activity:

Super Admin Command Center

Tenant Public Landing Page & Storefront Profile

Every tenant on WAPIdesk gets a dedicated, SEO-optimized public landing page (`/b/your-business-slug`):

Tenant Public Storefront Profile

• Direct Booking & Inquiry: Customers can book appointments or initiate WhatsApp chats directly from the business storefront page.
• Service & Catalog Showcase: Displays active services, prices, durations, and product images.
• Custom Branding: Shows tenant logo, business description, working hours, and social media links.

Meta & UltraMsg WhatsApp Gateways

WAPIdesk gives tenants the flexibility to choose between two powerful WhatsApp integration options:

WhatsApp Integration Setup Dashboard

Multi-LLM AI Engine

Tenants can connect their preferred AI provider or rely on global platform settings configured by the Super Admin:

• OpenAI: Supports gpt-4o, gpt-4o-mini, and gpt-3.5-turbo with native JSON tool calling for appointments and payment link generation.
• Google Gemini: Supports gemini-1.5-pro and gemini-1.5-flash.
• Groq LLM: Supports high-speed llama3-70b-8192 inference.

Knowledge Base & RAG Document Training

Train your AI Receptionist on your business documents so it can accurately answer customer questions 24/7:

AI Knowledge Base Management

• Document Formats Supported: PDF (.pdf), Microsoft Word (.docx), and Plain Text (.txt).
• Automatic Text Parsing: WAPIdesk automatically extracts full text from uploaded files, chunks the knowledge, and injects relevant context into AI conversations.
• Custom Prompt Instructions: Add explicit business guidelines, rules, and tone-of-voice preferences in Tenant Settings.

WhatsApp Product Catalog Engine

Manage products, pricing, inventory, and automated sales inside WhatsApp chats:

WhatsApp Product Catalog Dashboard

• Inventory & Stock Management: Set items as In-Stock or Out-of-Stock.
• AI Recommendations: The AI Receptionist automatically presents relevant catalog items and product pictures when customers inquire about products.

WhatsApp Forms & Survey Builder Engine

Create dynamic customer intake forms, surveys, and lead qualification sheets:

WhatsApp Forms Management

• Public Shareable URLs: Every form gets a clean public URL (`/f/form-slug`).
• AI Auto-Sharing: The AI automatically detects when a client requires an intake form or survey and shares the direct form link cleanly in-chat.
• Submissions Ledger: View and export form response data directly from your dashboard.

AI Appointment Booking & Conflict Engine

WAPIdesk operates as an autonomous receptionist that schedules client appointments directly inside WhatsApp or web chats:

Appointments Management Dashboard

• Real-Time Slot Availability: Prevents double-booking by checking existing appointments for date and time conflicts.
• Reschedule & Cancellation: Customers can modify or cancel existing bookings through natural language conversation.
• Tenant Bell Notifications: Sends immediate notifications to tenant dashboards when a booking is created or updated.

WhatsApp In-Chat Payment Links Engine

Collect payments seamlessly inside WhatsApp chats:

WhatsApp Payments Engine

• AI Automated Payments: When a customer asks to purchase a product or service, the AI looks up the price from active Services or Catalog items and generates a secure checkout link.
• Manual Payment Link Generator: Merchants can open WhatsApp Payments $\rightarrow$ Create Payment Link, select any active product/service from a dropdown, and generate instant payment links manually.

Embeddable Web Chat Widget

WAPIdesk includes a lightweight, pure Vanilla JavaScript live chat widget that can be embedded on any website:

Embed Chat Widget Settings

<!-- WAPIdesk Live Chat Widget -->
<script src="https://your-domain.com/assets/js/widget-loader.js" data-tenant-key="YOUR_TENANT_WIDGET_KEY" async></script>
                

Click-to-WhatsApp Ad Campaigns

Drive leads from social media directly into automated WhatsApp conversations:

Click-to-WhatsApp Ads Dashboard

Mass WhatsApp Broadcast Campaigns

Reach customer subscriber lists with targeted WhatsApp broadcasts:

Mass WhatsApp Broadcast Dashboard

Live Chat Inbox & Real-Time Human Override

Human support agents can take over conversations at any time:

Live Chat Inbox & Agent Override

Multi-Theme Engine (3 Curated Themes)

WAPIdesk features 3 hand-crafted dashboard themes:

Frequently Asked Questions (FAQs)

Contact Support

If you have any questions, encounter issues during installation, or need custom assistance, please feel free to reach out to our dedicated support team: